How we offer amazing customer service, with representation for our clients.
At Total Eviction Ltd, our primary aim is to provide landlords with a highly structured, efficient and professionally managed eviction support service from the initial notice stage through to the conclusion of court proceedings. Landlords often face delays, stress and unnecessary complexity when navigating the possession process. Our company was built to eliminate these challenges by delivering a clear, organised and cost-effective service that reduces the administrative burden while ensuring procedural compliance at every stage.
To deliver this, we use a hybrid system that combines professional document preparation, meticulous case administration and the involvement of solicitors who are regulated and authorised by the Solicitors Regulation Authority. This ensures that all paperwork is handled with precision, all administrative steps are completed correctly, and that any advocacy required at court is undertaken by a properly authorised legal professional. Our clients consistently report that this structure gives them confidence, clarity and efficiency, as they receive both dedicated administrative support and legally compliant representation where it is required.
Once you choose to proceed with our services, you will be taken through a structured and supportive onboarding process. This includes a review of your case, identification of any potential issues, verification of key information and a clear explanation of the procedural stages ahead. With your permission, and upon receipt of a signed Client Care Letter and Form of Authority, Total Eviction Ltd will prepare all relevant and related documentation and manage the full administrative process required to ready your matter for court. This may include drafting and serving notices, completing court forms, preparing statements, organising exhibits and compiling the documents that form part of the court bundle.
Our administrative and preparatory work is carried out to a professional standard. We apply a consistent internal quality process to ensure that all documentation is complete, accurate and aligned with the requirements of the possession procedure. Many landlords choose our service because it saves considerable time and removes the risk of procedural errors that might otherwise delay or complicate their case.
As part of our service model, we work closely with a panel of solicitors who are fully regulated and authorised by the Solicitors Regulation Authority. These solicitors provide essential legal oversight when required, review cases where their involvement is appropriate, ensure that any reserved elements of the matter are compliant with legal requirements and issue the formal legal instruction for court representation. This collaborative relationship allows us to deliver a comprehensive administrative service while ensuring that the reserved legal activity of advocacy is always conducted by the correct category of authorised professional.
If a hearing becomes necessary, our solicitor partners will arrange for an advocate solicitor or a solicitor’s agent to attend court on your behalf. Their ability to appear before the court is supported by Schedule 3 of the Legal Services Act 2007, which sets out the framework for rights of audience and permits authorised individuals or those appointed by solicitors to conduct certain court proceedings. This ensures that your representation at hearings is carried out by someone fully qualified to act in that capacity.
Throughout your matter, Total Eviction Ltd remains your central point of communication. We provide updates, manage correspondence, organise documents, liaise with solicitor partners where appropriate and guide you through the steps of the process. One of the key advantages of our structure is that you do not need to coordinate multiple professionals on your own. Instead, we manage the progression of your case from start to finish and ensure that each stage moves forward smoothly and efficiently.
This integrated support model is designed to give landlords the reassurance that their case is being handled correctly. The administrative work, which often causes the most difficulties for individuals who attempt to manage the process themselves, is conducted for you with care and attention. Meanwhile, the advocacy element is performed by qualified and authorised legal professionals who specialise in possession hearings and related court applications.
The result is a cost-effective alternative to instructing a full-service law firm directly. Our clients benefit from administrative expertise, streamlined processes and professional support while still receiving legally compliant representation at hearings. Everything we do is designed to provide practicality, value and a reliable route through the eviction process.
Total Eviction Ltd complies fully with all applicable legal and regulatory frameworks. Our arrangements with our solicitor partners ensure that legal oversight is applied when required, while our in-house administrative team delivers the high-quality preparation work that forms the foundation of your case. This model is widely used within the landlord services sector and fully aligns with the requirements of the Legal Services Act 2007 and the rules governing court advocacy.
We value transparency and clarity. It is important that all clients understand the structure of the service and how the different elements work together. For this reason, we provide clear explanations at the outset regarding the nature of the administrative work we undertake and the role of our partner solicitors in providing legal instruction and advocacy. We also apply internal policies that ensure compliance with consumer protection standards and regulatory expectations.
Although we are highly experienced in eviction processes and have extensive knowledge of possession procedure, the formal aspects of legal advocacy and any reserved legal activity are carried out exclusively by SRA regulated and authorised solicitors or their appointed advocates in accordance with the law. This ensures that all hearings are handled by appropriately authorised professionals who understand the procedural requirements of the court.
In the interests of transparency and consumer clarity, and in line with our regulatory obligations, we confirm that Total Eviction Ltd is not a law firm and does not provide regulated legal services. Any activity that requires legal authorisation is undertaken by our solicitor partners or their appointed advocates, who are authorised to act under the Legal Services Act 2007. This clarification is included to ensure accuracy and compliance with all applicable standards, while allowing clients to benefit from our highly specialised administrative and case management service that supports landlords through the eviction process from start to finish.
